Online Reputation Management (ORM)
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Your online reputation is your business’s golden ticket. A recent Zignal Labs study found that a company’s digital image is worth half its market value. Don’t let negative noise derail your success. Softechnogeek’s Online reputation management experts can craft a sparkling online persona that attracts customers and boosts your bottom line.
150+ Reviews
Clutch
50+ Reviews
UpCity
50+ Reviews
What Is Online Reputation Management?
Make a Great First Impression With Your Target Audience
Your brand’s online image is a powerful trust signal that can make or break your business. Research shows folks are more likely to spend extra cash with companies boasting a stellar online reputation. So, what’s your brand’s story telling the world?
Whether you’re a small-town shop or a global giant, a strong online reputation is your ticket to thought leadership and digital stardom. This is where online reputation management (ORM) shines.
ORM is the art of crafting and protecting your brand’s online image. It’s about ensuring search engines and internet users find the best side of your business.
Online reputation management involves:
- Review generation
- Online reputation repair
- Reputation monitoring
- Social media follower growth service
- Review marketing
- Search engine optimization (SEO) reputation management
- Online reputation repair
Online reputation management is the art of shaping your digital identity. Neglect your online presence and you risk becoming a target for rumors and misinformation. Conversely, master reputation control and you’ll build a fortress of positive content that showcases your personal brand.
Is Your Online Reputation a Fair Reflection?
Shockingly, nine out of ten potential customers check online reviews before buying. Even worse, nearly two-thirds won’t do business with companies that hide negative feedback. If your star rating is in the gutter, you could be losing a whopping 86% of your potential customers.
Don’t let a single bad apple spoil your online orchard. Expert reputation management can transform your digital image. Learn how to boost those Google reviews and silence your critics.
Softechnogeek Internet Marketing Agency is your partner in reputation rehab. Our custom plans are tailored to your brand, helping you shine online. Let’s work together to turn those frowns upside down and watch your reviews soar.
Why Your Business Needs Online Reputation Management
Stay on Top of Your Brand Mentions and Search Result
Online reputation is the digital heartbeat of any business. Today, search engines are the go-to spots for information on people, products, or companies. A massive chunk of this online sleuthing involves scrutinizing reviews.
To ensure your business shines online, reputation monitoring and management are non-negotiable. This digital shield helps you:
Appeal to High-Intent Prospects
Consumers are savvy shoppers. A whopping 97% let reviews guide their purchases, and nearly all travelers check online feedback before booking. This is where internet reputation management shines. By spotlighting positive reviews, businesses can sway potential customers.
Generate Positive Business Reviews
Online reviews are gold. Ninety-two percent of internet users trust brands with them, while a quarter struggle to decide without them. Reputation managers are review wizards. They craft strategies, use smart software, and coax honest feedback from happy customers.
Increase Customer Lifetime Value (CLV) and Loyalty
Keeping old customers is cheaper than finding new ones – six to seven times cheaper. But retaining them is tough. Reputation management is the secret weapon. It showcases a company's commitment to customer satisfaction, building trust and stronger bonds.
Attract High-Performing Employees
Your team is your backbone. Happy employees are essential. Reputation management helps gauge employee satisfaction and spot areas to improve. It’s a talent magnet too. Sixty-nine percent of job seekers avoid companies with a bad online rep.
Improve Your Bottom Line
From online stores to brick-and-mortar shops, reputation management is a must. Online reviews boost conversions by a staggering 270%. For pricier items, the impact is even bigger – a 380% increase! Reputation management helps convert prospects into paying customers.
Boost Your SEO Efforts
Reputation management is an SEO superhero. It amplifies customer voices, boosts search rankings, and attracts more visitors. Online reviews are a Google Local Pack ranking star, accounting for 15% of the weight. By collecting more reviews, businesses create valuable user-generated content (UGC) that drives traffic and conversions.
The Consequences of a Poor Reputation Online
Uncertain about search engine reputation management’s impact on business success?
A single unhappy customer can be a wrecking ball for your brand’s online image. Negative reviews are a magnet for cancellations – orders, bookings, subscriptions, you name it. This toxic spillover can infect your entire marketing strategy, causing damage far beyond lost sales.
Additionally, a botched reputation management plan can unleash a cascade of negative consequences.
- Low search engine rankings
- Diminished trust
- Loss of revenue
- Increased marketing expenses
- Decreased profitability
- Low customer engagement
- Damaged brand reputation
- Reduced customer and employee retention rate
Your business’s online image is everything. A stellar reputation can be a game-changer, attracting new customers and boosting your bottom line. That’s where we come in. Our reputation management experts are dedicated to crafting a positive online presence for your business. Ready to dominate search results and encourage glowing reviews? Let’s team up and elevate your online reputation today.
An Online Reputation Management Company That Delivers Results
Drive More Prospects Towards Your Business
Softechnogeek isn’t just an internet marketing agency; we’re your partners in reputation building. Our mission? To transform your brand into a beacon of trust and credibility. By leveraging the power of positive reviews and strategic reputation management, we propel your business towards a future brimming with prospects.
Our alliance with Rize Reviews empowers us to deliver top-tier online reputation solutions tailored to your unique business goals. We’ve honed our craft over countless campaigns, consistently refining our approach to align with industry best practices.
Let’s turn your vision into reality. Discover how our reputation management expertise can elevate your business to new heights.
RENEWABLE ENERGY COMPANY
+592
New Positive Reviews in 5 Months
55x
More Positive Reviews Added in 6 Months
PLUMBING COMPANY
+357
New Positive Reviews in 13 Months
23x
More Positive Reviews Added in 1 Year
MULTI-LOCATION RESTAURANT
+15,901
New Positive Reviews in 5 Months
+20%
Total Online Reviews Added in 5 Months
From the Client
“Softechnogeek has been an absolute game-changer for us. Their platform is a goldmine for turning delighted customers into vocal brand advocates. We’ve been using it consistently to not only encourage feedback but also to amplify the positive voices on platforms like Google and Facebook. It’s like unlocking a treasure trove of glowing reviews! Previously, we were swimming in a sea of positive private feedback but lacked a clear path to transform this enthusiasm into public endorsements. Thanks to Softechnogeek , we’ve amassed over a thousand rave reviews in record time. It’s been a phenomenal journey!”
Unleash your brand’s full potential with our reputation management experts and cutting-edge software. Effortlessly monitor online chatter and master the art of online review handling.
What Does Your Online Reputation Look Like?
Resolve Disgruntled Clients and Increase Your Client Retention Rate
Digital marketing isn’t a one-and-done deal. Beyond flashy SEO and social media stunts lies a critical aspect: reputation management. It’s the unsung hero that can either skyrocket your business or send it plummeting.
Ignoring customer feedback is a costly gamble. Studies reveal a startling 15% client attrition rate for companies who disregard proactive communication. Social media followers? Nice, but without responding to reviews, you’re just another faceless brand.
Your online reputation is your digital mirror. It reflects your company’s soul. Are you a trusted advisor or a profit-hungry machine? Online reviews are the raw material of this reflection. They’re the real deal, the unfiltered voice of your customers. Now get your hands dirty and start crunching statistics. Let’s dissect some crucial research.
A staggering 82% of shoppers, according to Synup’s Retail Pulse check, shun stores with a rating below three stars. This is a stark wake-up call for businesses.
BrightLocal’s research also reveals that online explorers typically skim through just ten reviews before making a choice. Shockingly, nearly a quarter of these digital detectives trust reviews less than a fortnight old.
The cold, hard truth is that a mere 14% of folks will patronize a one or two-star joint. So, what’s the magic number for reviews and ratings? Reputation gurus suggest aiming for a stellar four or five-star average, backed by a minimum of ten fresh reviews across platforms every quarter.
What does your online reputation look like?
Use our free internet reputation scan to learn more about your brand or company’s online reputation if you’re worried or inquisitive about it.
Struggling to manage your online reputation? Our reputation management service offers a sleek, customizable review widget to showcase your glowing feedback. Powered by Rize Reviews, this clever tool gathers and arranges your valuable customer reviews from BBB, Google, and Facebook with ease.
Want to learn how this free widget can supercharge your website? Chat with our reputation management guru today.
What Does Your Online Reputation Look Like?
Extend Beyond Generating Positive Customer Reviews
Every business, big or small, is susceptible to the occasional disgruntled customer. What might seem like a minor hiccup can morph into a monstrous dent in your online reputation. Negative reviews, whether justified or not, are potent enough to deter potential customers.
Fear not, business owner! Specialized online reputation management services can be your knight in shining armor. By employing expert strategies, you can not only mitigate the impact of negative feedback but also significantly boost your overall online standing. Our reputation management wizards can help you conquer those pesky negative reviews and replace them with a dazzling array of five-star testimonials. Let’s transform your online image from a frown to a full-on grin.
Reputation Management Software
Tired of wrestling with a clunky online reputation tool? Our expert team offers cutting-edge reputation management software to streamline your review marketing and effortlessly safeguard your brand's online image. Our tech-driven solution handles everything from localized SMS and email campaigns to comprehensive social media and online reputation monitoring across multiple locations.
Reputation Management Software
Dealing with the fallout from negative reviews? Wondering how to vanish from Google's search results? Our online reputation repair wizards are here to rescue your brand. We meticulously investigate the source of negative reviews and deploy expert reputation marketing strategies to neutralize damage. Our arsenal includes powerful online reputation management SEO tactics, direct requests to Google and other review sites to remove fake or offensive content, and a focused approach to rebuilding and reinforcing your brand's reputation.
White Label Reputation Management
Overwhelmed by managing your clients' online reputations? Your answer is our white label reputation management service. Focus on your core business while we handle the nitty-gritty of reputation management. Benefit from our state-of-the-art white label software and professionally branded reports to impress your clients and elevate your service offerings.
Review Response
Did you know that responding to just 25% of your reviews can boost revenue by a whopping 35%? Our team transforms negative feedback into marketing gold by crafting thoughtful and authentic review responses. We meticulously analyze customer sentiment and inject your unique brand voice into every reply, ensuring your genuine care shines through.
Review Monitoring
Stay ahead of the online reputation game with our expert review monitoring service. We establish a robust system to alert you about new reviews, both positive and negative, keeping you informed about your brand's standing. Our advanced software integrates with over 100 major review sites, providing a centralized view of your online reputation.
Review Generation
Supercharge your revenue with every new five-star review. Our review generation experts create a proven system to attract a steady flow of positive feedback. We believe in honest and authentic reviews, so our methods are ethical and transparent. Our review software offers real-time insights, empowering you to track review quality and quantity effectively.
SEO Reputation Management
Navigating the complex world of search engine reputation management requires expertise. Our team masters the art of online reputation management SEO, from on-site optimization and Google My Business mastery to controlling the online narrative. We help you dominate search results and solidify your position as a market leader.
Survey Campaign Management
Uncover hidden gems about your audience and loyal customers using our reputation management platform. Our expert team crafts tailored satisfaction surveys to unearth valuable market insights and empower you to elevate customer engagement. Leverage our user-friendly software to deploy these surveys and orchestrate other automated marketing campaigns.
Social Media Follower Growth
With over 3.78 billion social media users globally, managing your online reputation is essential. We harness the power of positive reviews to bolster your social media presence. Our pros create compelling follow templates and provide tools to launch unlimited email and SMS campaigns. Let’s collaborate and craft a winning social media growth strategy.
Online Product Reviews Management
Accelerate your eCommerce journey with our cutting-edge online product reviews management. Our intelligent software simplifies review monitoring across major platforms like Amazon, Best Buy, Walmart, and more. We excel in acquiring reviews for your website, building trust and credibility.
Business Listings Management
Delegate time-consuming citation management to our experts and enjoy peace of mind. Our meticulous audits ensure your business information is accurate, consistent, and optimized across all local listings. We enhance your online visibility with more customer reviews and star ratings.
Email Marketing
Connect with your valued customers at the perfect moment through automated SMS and email marketing. Our personalized templates drive review generation and boost customer satisfaction. Gain deeper insights into customer experiences and launch targeted reputation management campaigns.
QR Codes
Generate reviews effortlessly with our custom QR codes, created for free in under a day. Share these codes with clients for convenient review submission. Unlock this perk when you join our reputation management family.
Two-Way SMS
Build stronger connections with two-way SMS marketing for review generation and customer surveys. Engage in real-time conversations, create efficient templates, and deliver exceptional customer experiences.
Why Choose Softechnogeek for Online Reputation Management
Get Professional Solutions That Drive Business Growth
Softechnogeek isn’t just another digital marketing firm; we’re a seasoned online reputation management powerhouse. Our track record speaks volumes, with a global nod as the third-best ORM company in 2020 by the renowned Neil Patel. This accolade is a testament to our unwavering commitment to digital reputation excellence.
Whether your business grapples with online review challenges, reputation control, or broader brand image management, our expertise is your solution. We’re your trusted partner in crafting and safeguarding a stellar online reputation.
Discover the Softechnogeek difference:
Tailored Reputation Marketing Services
Many reputation management firms make a colossal blunder by dishing out generic solutions without truly grasping a client's unique needs or market position. At Softechnogeek, we flip this script. We firmly believe that a one-size-fits-all approach is a recipe for reputation disaster. Our reputation management wizards delve deep into market trends and your specific goals to craft a bespoke strategy that aligns perfectly with your brand
Comprehensive Monthly Reports
We're not just service providers; we're your reputation management partners. Unlike those who keep you in the dark, we shine a spotlight on your campaign's journey. Our state-of-the-art reputation management dashboard offers real-time insights, so you're always in the know. Plus, we roll out the red carpet with regular check-ins to dissect your monthly reports and ensure you're thrilled with your online reputation's trajectory.
Dedicated Account Manager
Panicking over online whispers about your brand? Desperate to vanish those pesky search results? Fear not! Our dedicated reputation whisperer is your knight in shining armor, tirelessly patrolling the digital realm. This single point of contact is your go-to guru for all things reputation, available even when the world sleeps to quell your digital distress.
Robust Reputation Management Tools
We've forged an alliance with the brilliant minds at Rize Reviews to craft a state-of-the-art reputation weapon. These tools, honed through rigorous trials, are more than just gadgets; they're the backbone of our reputation-saving missions. But we don't just lend them to our clients; we wield them ourselves, constantly sharpening our skills and innovating for maximum impact.
Diverse Industry Expertise
Operating in healthcare, finance, automotive sales, or construction? Regardless of your industry focus, our expertise can elevate your brand. Softechnogeek stands out as a premier reputation management firm, catering to countless businesses across diverse sectors. Beyond our core reputation management solutions, our digital marketing prowess encompasses link building, search engine marketing (SEM), and eCommerce optimization strategies.
Smart Reputation Management Strategy
Unleash your brand's full potential with our data-driven online reputation management. We meticulously analyze your digital footprint, crafting tailored strategies to reshape your online image. Our experts excel at boosting your online visibility and attracting glowing reviews. Let's collaborate to dominate search engine rankings and elevate your brand's reputation. Contact us today!
Online Reputation Management FAQs
CAN BAD CONTENT RELATED TO BRANDING BE REMOVED FROM SEARCH RESULTS?
Indeed, this method only functions in specific instances, such as phony customer feedback, deceptive press releases, or inaccurate blog entries.
DO NETWORK RESEARCH MANAGERS WRITE THE COMMENTS ABOUT YOUR BUSINESS?
Reputable ORM firms, like Rize, maintain strict ethical standards. Fabricating online reviews is a major no-no. It’s against the rules of review platforms and plain wrong. Instead, Rize uses smart software to gently nudge your satisfied customers to share their experiences. This automated system handles the process, ensuring fairness and transparency.
CAN REPUTATION MANAGEMENT PLACE THE SAME REVIEW ON MULTIPLE PLATFORMS?
Rize Reviews strongly discourages posting identical reviews across multiple platforms. This tactic can flag your business as inauthentic, inviting Google penalties. Instead, offer customers a choice of review sites and let them pick their preferred platform. This approach aligns with review solicitation best practices and fosters genuine feedback.
WHAT IS THE PROCEDURE TO HAVE ANYTHING FIXED IN GOOGLE SEARCH?
Online reputation management firms wield powerful tools to banish negative content from search engine results. Direct contact with the review source or formal complaints to search engines and webmasters can effectively scrub damaging remarks.
METHODS TO GET MORE GOOGLE AND OTHER PLATFORM REVIEWS
While it’s possible to implement basic SEO strategies on your own, mastering SEO requires time, knowledge, and continuous learning. Technical SEO, on-page optimization, and staying updated with algorithm changes can be complex. Hiring an SEO expert can save you time and effort while ensuring optimal results.
DO ALL REVIEW MANAGEMENT COMPANIES OFFER COMPREHENSIVE ORM SOLUTIONS?
Many reputation management firms solely concentrate on review generation and monitoring. This implies the need for a different reputation management company to oversee survey campaigns and social media follower growth. However, Softechnogeek and Rize Reviews stand out as rare exceptions, providing comprehensive digital reputation management solutions finely tuned to client requirements.
DO I NEED WHITE LABEL REPUTATION MANAGEMENT SOFTWARE TO MANAGE MY CLIENTS’ CAMPAIGNS?
White label reputation management software is a game-changer for businesses juggling multiple client campaigns. This powerful tool consolidates the chaos of tracking countless review sites into a streamlined process, generating insightful reports that command credibility. Imagine the headache of managing reputation without such a tool – a daunting task of epic proportions.
WHICH ARE THE MOST IMPORTANT FACTORS TO REMEMBER WHEN SELECTING THE BEST WEBSITE MANAGEMENT COMPANY?
A savvy online reputation management firm crafts a bespoke strategy tailored to your business. They’re your digital reputation architects. Look for partners wielding online review management software, offering free review tools, and presenting flexible pricing plans to fit your budget.
DOES THE QUALITY OF REVIEW SOFTWARE DIFFER PER COMPANY?
Reputation management software varies widely between companies, each with its own unique strengths. To truly optimize your business’s online image, consider a partner with software that offers pinpoint audience targeting, automated marketing across countless review platforms, and seamless connections to your customer and sales data. Softechnogeek’s reputation management tool excels in all these areas.
HOW CAN I USE ORM IF MY BUSINESS DOES NOT COLLECT CUSTOMER DATA?
Lacking customer info shouldn’t hinder your ORM efforts. Clever reputation management firms can craft a dedicated webpage on your site where customers can effortlessly share feedback. This nifty solution, accessible via a direct link, empowers you to directly request reviews from satisfied clients, perhaps even slipping the link into your email signature.